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Search results for “traveler behaviour”
Guest loyalty in the hospitality industry
03/26/2021
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7:10:29 PM
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Nirvana would be hotels getting to the same stage based on guest data made possible by a joined-up, aggregated profile, like the air industry.
Japanese firms double down on online sales in China amid tourism halt
05/27/2021
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11:08:30 AM
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To offset the fall in domestic sales, Japanese firms are doubling down on China’s gigantic online market by beefing up cross-border e-commerce strategies.
Air travel patterns to "change" in a reset with a decline in demand and in business travel
04/21/2021
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5:17:51 PM
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Financial woes aside, the pandemic’s longer-term effects on aviation are emerging.
Chinese independent travelers seek authenticity in Europe dining, study finds
04/21/2021
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11:06:48 PM
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Destination marketers need to revisit their symbolic food images to showcase diversity of local cuisines, adjust expectations and broaden understanding of international visitors.
Hotel recovery: why content parity is the next rate parity
05/12/2021
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4:53:52 PM
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The next step to take in early 2021 is to address content parity through the use of a fully integrated distribution system.
Airlines revenue management checklist for 2021
05/13/2021
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2:54:49 PM
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Traditional methods of data collection and analysis are no longer sufficient while preparing a plan of action.
Corporate travel survey reveals trends shaping booking behaviour in Asia Pacific
05/07/2019
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1:14:15 PM
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Corporate travel is on the rise in the region, but people are doing it differently.
Break the unwritten rules of upselling
04/08/2021
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6:47:48 PM
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It’s clear we’ll never return to the old version of ‘normal.’ Post-crisis hoteliers need to be very asset-specific and adopt a sales-oriented attitude. Those who follow the old rules of upselling will be at a competitive disadvantage.
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